I am writing to say how pleased we are with the solution to our bosch dishwasher problem. At first, we were very apprehensive about purchasing the solution, but we went with our instinct, which turned out to be a good one. It is obvious that your engineer is very experienced, because of the detailed and spot on explanations about where to look and what to look for. The photographs that were included with the solution were very clear and gave my husband much needed confidence. He is now very pleased with himself and cannot stop grinning from the sense of achievement. The fact that we have saved a lot of money in the process has made him a very happy man. Thank you very much.